Privacy Policy
Last updated: September 6, 2026
LARGA (Pabili · Pasakay · Padala) is a delivery and ride-booking app operated by LARGA Management, serving the province of Bataan, Philippines. This policy explains what personal information we collect, why we collect it, and the rights you have over it, in line with the Data Privacy Act of 2012 (Republic Act No. 10173).
1. Information we collect
We collect the following categories of information when you use LARGA:
| Category | Examples |
|---|---|
| Account information | Full name, email address, phone number, password (securely handled by Firebase Authentication and never stored in plain text) |
| Profile | Optional profile photo |
| Rider verification | Government-issued ID, driver's license, OR/CR, and other documents submitted during rider application, used only to confirm identity before approval |
| Location | Real-time GPS location while the app is in use, for rider-customer matching, live delivery/ride tracking, and calculating distance-based delivery fees |
| Transactions | Wallet balance, cash-in requests, rider earnings, booking and delivery history, referral history |
| Communications | Push notification tokens, one-time verification codes sent to your email, in-app notifications |
| Device information | Device type and app version, used to check whether your app needs an update |
| Ratings | Ratings and feedback exchanged between customers and riders |
2. How we use your information
- To create, verify, and manage your LARGA account
- To match customers with available riders and calculate delivery fees and rider commission
- To verify a rider's identity and documents before approving them to accept bookings
- To process wallet cash-in requests and track rider earnings
- To send one-time verification codes and password reset emails
- To send push notifications about booking status and important account updates
- To maintain, secure, and improve the app, and to enforce our Terms of Service
3. Who we share it with
We do not sell your personal information. We share it only with:
- The rider or customer assigned to your active booking (name, phone number, and live location, only for the duration needed to complete that booking)
- Service providers who help us operate the app, strictly to perform that function: Google Firebase (account sign-in, database, push notifications), Cloudinary (secure storage of verification documents and photos), Resend (delivery of verification-code emails), and ImprovMX (email forwarding for our largaph.com domain)
- Government authorities, when required by law or a valid legal process
4. How long we keep it
We keep your information for as long as your account is active. If you request account deletion, we delete or anonymize your personal data within a reasonable period, except where we are required to keep certain records (such as transaction records) for legal or accounting purposes.
5. Your rights
Under the Data Privacy Act of 2012, you have the right to:
- Be informed about how your data is collected and used (this policy)
- Access a copy of the personal data we hold about you
- Correct inaccurate or outdated information
- Object to certain processing of your data
- Request erasure or blocking of data that was unlawfully processed or is no longer needed
- Data portability - request a copy of your data in a commonly used format
- Lodge a complaint with the National Privacy Commission (privacy.gov.ph) if you believe your rights were violated
- Claim damages for harm caused by unlawful processing of your data
To exercise any of these rights, including requesting deletion of your account, contact us using the details below.
6. Children's privacy
LARGA is intended for users who are at least 18 years old. We do not knowingly collect personal information from children, and accounts are not available to users under 18.
7. Security
We apply reasonable technical and organizational safeguards to protect your data, including access-controlled databases, restricted API credentials, and encrypted data transmission. No system is completely secure, and we encourage you to keep your account password confidential.
8. Changes to this policy
We may update this policy from time to time. Changes will be posted here with a new "Last updated" date, and significant changes will be announced in the app.
Contact us about privacy
Operated by
LARGA Management · Bataan, Philippines
Terms of Service
Last updated: September 6, 2026
These Terms govern your use of LARGA, operated by LARGA Management. By creating an account or using the app, you agree to these Terms.
1. The service
LARGA connects customers in Bataan with independent riders for three services:
- Pabili - a rider purchases items on your behalf from a store you choose and delivers them to you
- Pasakay - a motorcycle ride from your pickup point to your destination
- Padala - package delivery (availability may vary as this service is rolled out)
LARGA is a technology platform. It does not itself sell goods, own vehicles, or employ riders as staff.
2. Eligibility and accounts
- You must be at least 18 years old to create a LARGA account, whether as a customer or as a rider.
- You are responsible for the accuracy of the information you provide and for keeping your login credentials secure.
- Riders must submit valid identification and vehicle documents and be approved before accepting bookings.
3. Riders are independent
Riders who accept bookings through LARGA are independent service providers, not employees or agents of LARGA Management. Riders set their own availability and are responsible for complying with applicable traffic, licensing, and safety laws.
4. Fees
| Fee | Details |
|---|---|
| Delivery / ride fee | Calculated based on distance, shown to you before you confirm a booking |
| Platform commission | 10% of the delivery/ride fee, deducted from the rider's earnings per completed booking |
| Customer service fee | A flat ₱12 fee added to each customer booking |
Cancellation terms and any applicable fees are shown in the app at the time of booking. Riders may request payout ("cash-in") of their wallet balance, subject to review and approval.
5. Acceptable use
You agree not to:
- Create fake bookings, fake accounts, or misrepresent your identity
- Harass, threaten, or endanger another user or rider
- Use the app for any illegal purpose, including transporting prohibited items
- Attempt to circumvent LARGA's fee structure or interfere with the app's normal operation
6. Suspension and termination
We may suspend or terminate an account that violates these Terms, engages in fraudulent activity, or poses a safety risk to other users. You may stop using LARGA and request deletion of your account at any time by contacting us.
7. Limitation of liability
LARGA facilitates connections between customers and independent riders but is not a party to, and is not liable for, disputes over the items purchased under Pabili, the conduct of a rider or customer, or losses arising from circumstances outside our reasonable control. To the extent permitted by law, our liability for any claim relating to the app is limited to the fees you paid for the booking giving rise to the claim.
8. Governing law
These Terms are governed by the laws of the Republic of the Philippines. Any dispute will first be addressed through good-faith discussion between the parties before resort to the appropriate courts.
9. Changes to these Terms
We may update these Terms from time to time. Changes will be posted here with a new "Last updated" date, and significant changes will be announced in the app.
Questions about these Terms
Operated by
LARGA Management · Bataan, Philippines