LARGA is a Pabili, Pasakay, and Padala delivery service operating in Bataan. This page explains what we collect from customers and riders, why, and how you can reach us about it.
Effective September 1, 2026
In short: we collect account details, live location while you use the app, and photos you choose to upload (like a cash-in proof or profile photo). We use this only to run bookings, payouts, and support - we do not sell your data.
01Information we collect
We collect information directly from you and automatically as you use the app.
Account details - your name, email address, and phone number when you register as a customer or rider.
Location data - your device's GPS location, used to match riders with nearby bookings, show live tracking during a delivery or ride, and set your saved address or current town. Riders' location is shared with the customer they are actively serving; customers' saved location is used to find nearby riders.
Booking and payment details - pickup and drop-off details, item requests for Pabili orders, fare and commission amounts, wallet balances, and cash-in proof images riders upload when loading their wallet. We do not collect or store card or bank account numbers.
Photos - profile photos and cash-in receipt screenshots you choose to upload.
Ratings and messages - star ratings, optional comments, and in-app chat messages exchanged between a customer and rider for a booking.
Device information - a push notification token so we can send you booking updates, and basic device/app version data for troubleshooting.
02How we use it
Match customers with nearby available riders and calculate delivery fees.
Show live location during an active booking so both sides know where the other is.
Process rider wallet top-ups and commission deductions.
Send booking and account notifications.
Show ratings and basic profile info to the other party in a booking, so both sides can build trust.
Investigate reports, disputes, or misuse of the app.
03Who we share it with
We do not sell your personal information. We share it only with:
Firebase (Google)ResendPayMongoCloudinaryThe other party in a booking
Firebase (Google) provides authentication, our database, storage for the photos you upload, push notifications, and crash reports. Resend delivers our email verification codes. PayMongo processes wallet cash-in and store subscription payments; we never see your card or e-wallet credentials. Photos uploaded before October 2026 may still be stored with Cloudinary. The rider and customer matched on a booking can see each other's name, live location during that booking, and rating - this is necessary for the delivery or ride to happen.
04Location access
Riders' location is collected while online and available for bookings, so the app can match and track deliveries in real time. You can turn location sharing off at any time in your device settings or by going offline in the app - doing so means you won't receive or be matched to new bookings.
05Data retention
We keep booking, wallet, and rating records for as long as your account is active, and as needed to resolve disputes or meet basic bookkeeping needs. You can request deletion of your account and associated data at any time by contacting us below.
06Your choices
You can review and update your profile information from within the app.
You can turn off location access or notifications from your device settings, though this may limit what the app can do for you.
You can request a copy or deletion of your data by emailing us.
07Children
LARGA is not directed at children. You must be old enough to enter into a delivery or payment arrangement under Philippine law to use the app as a customer or rider.
08Changes to this policy
If we make material changes to how we handle your information, we will update this page and adjust the effective date above.